We recently experienced an interruption in our services. The issue has now been resolved, and all services should be fully restored. If you are still experiencing any issues, please start by rebooting your ONT (fiber box) and customer equipment.
After a malfunction or scheduled service work, you may need to restart the fibre box, router and computer. Leave the equipment completely turned off for 15-30 minutes before turning it on again.
Contact your service provider if you are affected by an outage or experience problems with your broadband service after an interruption. It will also be your service provider who will pay out any eventual interruption compensations