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    How is it delivered?

    Fibre is an infrastructure for your home. It’s not a walk in the park, it needs to be physically brought to your home and it involves digging and directional drilling, which we always do with respect for nature as well as your property.

    Preparations

    Before we start talking with customers, we do a thorough survey of the area to make sure that we can connect Fibre to a reasonable cost and within a reasonable amount of time. We design a preliminary network with all the cable routes and investigate which permits are required.

    Phase 01

    Site Survey

    Phase 02

    Design and Network Planning

    Phase 03

    Permits

    Fibre to Your Home

    When you are ready

    Everything starts with your interest. Then we take care of paperwork, digging, and technology. Then you play.

    01 Meet & Decide

    We will sit down and explain the process of getting Fibre to your home. Which financing alternatives are available, and which services you will have access to.

    02 Paperwork

    When a sufficient amount of your neighbors has decided to build we start the paperwork. Building plans, city permits, TXDOT permits for major roads. There is a lot of bureaucracy we have to deal with before we get started. We are experts in this area so sometimes it is quick, but most of the time this is the biggest part of the wait before you finally have Fibre connected.

    03 Detailed Design

    When the permit requirements are clear we do the detailed design. Detailed drawings of exactly where we should dig and drill, how your fibre cable should be connected to the telecommunication network and what material is needed.

    04 Construction and installation

    Now things are starting to appear. Excavators, drills, and shovels arrive.
    – We are digging fiber along the street and to a suitable telecommunication station that can be far away.
    – We come home to you and set up the fibre box in the house and agree on exactly where to dig from the street into your house. This is the only time you need to be home.
    – Then the installers bury an empty pipe into your house. Usually we dig by hand because it is most gentle on your property.
    – Lastly, the fiber technician comes and blows the fibre into your house through the pipe that we dug down, connects and tests that it works.

    05 Install & Play

    Now our operations center connects your Fibre connection to the Internet and activates the services you will need. We let you know it’s done and then the fun begins. Only when everything is ready will you start paying for the services.

    Stressless Fibre