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Network disturbance

Network outage in Arkley

  • Occurred April 23, 2024 at 15:37
  • Update 4/23 16:19

    Technicians have located a faulty cable and will begin repairs ASAP.


    Update 4/23 16:11

    Technicians are on their way to troubleshoot.


    We have encountered a network disturbance in Arkley. As a result, our broadband services are temporarily unavailable to our customers.

    Restart your equipment

    After a malfunction or scheduled service work, you may need to restart the fibre box, router and computer. Leave the equipment completely turned off for 15-30 minutes before turning it on again.

    Error reporting

    Contact your service provider if you are affected by an outage or experience problems with your broadband service after an interruption. It will also be your service provider who will pay out any eventual interruption compensations