We have been made aware that some customers are experiencing issues with geolocation, resulting in the appearance of advertisements and information from Sweden.
We have implemented a network update to address this matter, and the issue is expected to be resolved automatically. Please be assured that we are actively monitoring the situation and it will be fully resolved shortly.
We are also in communication with the relevant geolocation service providers to resolve the issue as swiftly as possible.
After a malfunction or scheduled service work, you may need to restart the fibre box, router and computer. Leave the equipment completely turned off for 15-30 minutes before turning it on again.
Contact your service provider if you are affected by an outage or experience problems with your broadband service after an interruption. It will also be your service provider who will pay out any eventual interruption compensations