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Network disturbance

Network disturbance in Arkley, Barnet and Mill Hill

  • Occurred July 4, 2024 at 12:51
  • We have recently encountered a network disturbance in Arkley, Barnet and Mill Hill. As a result, our broadband, television, and telephone services were temporarily unavailable to our customers. Our technicians are presently investigating the root cause of this issue.

    Restart your equipment

    After a malfunction or scheduled service work, you may need to restart the fibre box, router and computer. Leave the equipment completely turned off for 15-30 minutes before turning it on again.

    Error reporting

    Contact your service provider if you are affected by an outage or experience problems with your broadband service after an interruption. It will also be your service provider who will pay out any eventual interruption compensations